Profile
Let’s start with a question. How much
inconvenience would you suffer - and how
much business would be at risk – if your
system failed and you didn’t have adequate
back-up? Or if your security was breached?
Or if your email went down, even for just a
couple of days? And how much would it cost
to put it right on an ad hoc, emergency
basis?

Well, we’ve seen it happen far too often to
companies who weren’t protected – with
disruption to the business, and
disproportionate costs.

Think about your car for a minute. Regular
servicing and preventive maintenance keeps
it running smoothly. You wouldn’t wait for
it to break down and leave you stranded.
It’s just the same with IT – only even more
important.

So what are managed services? What do we
actually do? Well each month, we examine and
check every aspect of your network and
system, including key areas such as
security, back-up, usage levels and
operational effectiveness.

You get clear and detailed reports of what
we’ve tested, work completed and pending,
and any potential problems that need
attention before they become serious.

In addition, you get levels of support that
normally only large companies enjoy.
Unlimited telephone support, via a dedicated
helpline. Unlimited remote monitoring and
support – with links from your server to our
dashboard control. And unlimited engineer
support on site, if this becomes necessary.

Some find it hard to believe we can be this
proactive. Others struggle to change from
the old break and fix way of doing things,
or muddle through with the false economy of
IT being done on a part time basis by an
enthusiastic amateur.

But our clients who are using managed
services know for themselves that it really
is the way forward – taking away the burden
of day-to-day IT management, and enabling
them to really focus on running their
business and improve strategic direction as
they develop and grow.

Accreditations held by Abussi Ltd
N/A